The Management of Fa.Mi is committed to applying a Quality Policy that places the customer and staff involvement at the centre of its activities in order to pursue the primary objectives of continuous improvement of internal processes and customer/end-user satisfaction.
Fa.Mi considers that the existence of an organisational system that allows the harmonisation and control of its processes and the collection of information derived from them is of fundamental importance.
Consequently, it has implemented and constantly updates a Quality Management System in accordance with the requirements of the UNI ISO 9001:2015 standard.
In order to maintain the effectiveness and efficiency of the company, Fa.Mi relies on its strengths to achieve macro objectives, such as:
In order to monitor the effectiveness and validity over time of the management system, they set short- and medium-term objectives, which are then disclosed and shared throughout the organisation.
FA. Mi in 2023 obtained TUV and ISO certification